Last updated: 10 June 2025

This Privacy Policy explains how GBIS Communications Ltd (“GBIS”, “we”, “us”, or “our”) collects, uses, discloses, and protects your information when you use our website https://gbiscomms.co.uk, interact with our services, or communicate with us.

We are committed to safeguarding your privacy and ensuring that your personal data is protected in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.

1. Who We Are

GBIS Communications Ltd
Company Number: 12744491
Registered Address: Unit 3, Vivary Mill, Colne, Lancashire, England, BB8 9NW
Website: https://gbiscomms.co.uk
Email: comms@gbis.co.uk

2. Information We Collect

We may collect and process the following types of personal data:

a) Information you provide to us:

  • Name, email address, phone number, and other contact details

  • Business name and address

  • Information submitted via contact forms or email correspondence

  • Survey responses or feedback

b) Information we collect automatically:

  • IP address, browser type, device information, and browsing behaviour via cookies and similar technologies

  • Time and date of access, referring URL, and pages visited

c) Information from third parties:

  • Business directories

  • Referrals and partnerships

  • Publicly available sources

3. How We Use Your Information

We use the information we collect to:

  • Provide, manage, and improve our services

  • Communicate with you about enquiries, service updates, or promotional offers

  • Process payments, contracts, or service agreements

  • Improve the user experience and analyse website performance

  • Ensure legal compliance and protect against fraud

4. Legal Basis for Processing

We rely on the following legal grounds to process your personal data:

  • Consent – where you have given clear consent for processing (e.g., newsletter sign-up)

  • Contractual necessity – to deliver the services you have requested

  • Legal obligation – where processing is required by law

  • Legitimate interest – to pursue our business objectives in ways that are not overridden by your privacy rights

5. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Trusted third-party service providers (e.g., website hosting, analytics, marketing platforms)

  • Legal and regulatory authorities if required

  • Professional advisors (e.g., lawyers, accountants)

  • Business partners or subcontractors where necessary to deliver services

All third parties are contractually obligated to handle your data securely and in accordance with applicable laws.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance functionality and track usage. You may manage your cookie preferences via your browser settings.

For detailed information, see our Cookie Policy.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

  • Client data is retained for the duration of the contract and up to 6 years thereafter for legal reasons

  • Marketing data is retained until you unsubscribe or withdraw consent

8. Your Data Rights

Under the UK GDPR, you have the right to:

  • Access your personal data

  • Rectify inaccurate or incomplete data

  • Request erasure (“right to be forgotten”)

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time (where applicable)

To exercise any of these rights, contact us at [Insert Privacy Contact Email].

If you are dissatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk

9. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

  • Secure servers and encrypted communications (HTTPS/SSL)

  • Access controls and staff confidentiality agreements

  • Regular security audits and updates

10. International Transfers

GBIS is a UK-based business. In rare cases where data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses or certification schemes.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available at https://gbiscomms.co.uk/about/privacy-policy/ (or your actual privacy policy URL). We encourage you to review it periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Email: comms@gbis.co.uk
Phone: 01282 451 300
Address: Unit 3, Vivary Mill, Colne, Lancashire, England, BB8 9NW